Why Hasn't My Tracking Updated?

We generate a tracking number as soon as your item is prepped for shipping. After that:

  1. It travels from our production facility to our warehouse in Akron, Ohio (can take several business days)
  2. Once it's handed off to the shipping carrier, tracking updates will begin

🕐 If it’s been 30+ days with no updates, please reach out to us at info@cuddleclones.com, and we’ll look into it right away.

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