Returns & Refunds

I'm Not Happy With My Cuddle Clone — What Are My Options? What Is the 100% Money Back Guarantee? Which Products Are Eligible for a Refund? How Do I Request a Refund? How Long Do I Have to Request a Refund? Are Shipping, Rush Fees, Duties and Taxes Refunded? My Item Arrived Damaged or Incorrect — What Should I Do? What Is the Replacement Policy for Products Not Covered by the Money Back Guarantee? Does the Money Back Guarantee apply to international orders? Are there any hidden fees or conditions? Do I have to choose between an alteration and a refund?