Contact Us

Please visit our Frequently Asked Questions page for quick answers to your questions.


445 Baxter Ave

Suite 150

Louisville KY 40204

Questions, concerns or comments?

Start a chat with us

Chat with us: 7:00 AM - 8:00 PM EST

Email us: [email protected]

Hours of operations: Monday - Friday , 7:00 AM - 8:00 PM EST

If you received a tracking number, your order was packaged, labeled and given to USPS. Due to covid-19 restrictions we have seen a large delay in the post office scanning in the package, we have also seen tracking not become active until the package has been delivered. We understand this is very frustrating and do apologize on behalf of USPS for any shipping delays you experience.


445 Baxter Ave

Suite 150

Louisville KY 40204

Contact Us

Please visit our Frequently Asked Questions page for quick answers to your questions.


Questions, concerns or comments?

Start a chat with us

Chat with us: 7:00 AM - 8:00 PM EST

Email us: [email protected]

Hours of operations:

Monday - Friday , 7:00 AM - 8:00 PM EST

If you received a tracking number, your order was packaged, labeled and given to USPS. Due to covid-19 restrictions we have seen a large delay in the post office scanning in the package, we have also seen tracking not become active until the package has been delivered. We understand this is very frustrating and do apologize on behalf of USPS for any shipping delays you experience.