Can I Request a Refund After an Alteration?

Yes. If you've requested an alteration and are still not completely satisfied, you may still request a refund under our 100% Money Back Guarantee.

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Do I have to choose between an alteration and a refund? I'm Not Happy With My Cuddle Clone — What Are My Options? What Is the 100% Money Back Guarantee? What Can and Can't Be Changed During an Alteration? Are Shipping, Rush Fees, Duties and Taxes Refunded?

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